Store Policies

Return Policy

While we stand by every product we make, there are times we unknowingly make mistakes. If in any event there is a problem with your purchase, please bring the product back to our store. Products must be returned to the store within one week of purchase. Any compensation, refunds, or replacements will be given on a case by case basis determined once product is returned.

All pick-up times are approximate.

There may be times when your cake may not be ready exactly at the given time due to unforeseen circumstances. We apologize for any inconvenience.

All payments are in-store only. We do not take payment over the phone or online.

All payments are done in the store; we do not accept online or over the phone payment. We accept cash, VISA, MasterCard, American Express, Discover, and phone pay.

A credit card number may be asked to secure your order, but it will never be charged. A physical card must be present at the time of pick-up.

Recommended ordering timeframes

We recommend ordering a minimum one week before your event for any weekend or holiday (Mothers Day, Fathers Day, Thanksgiving, Christmas, etc). While we do take orders until we reach our order capacity, you may not be able to get your desired pick-up time. If we are booked for a certain day, we still have products available on a first come first serve basis (until we sell out) everyday.

While we try our best to accommodate everyone, we are a small business and do not have the staff to fulfill orders like bigger companies. We greatly appreciate your understanding and support.